Refund policy
RETURN & REFUND POLICY (U.S. ONLY)
15-Day Return Window
We offer a 15-day return period. You have 15 days from the date your order is delivered to request a return.
To be eligible for a return, the item must be:
-
Unused and unworn
-
In the same condition you received it
-
With original tags
-
In its original packaging
-
Accompanied by a receipt or proof of purchase
To start a return, please contact us at saberlywars03@hotmail.com.
Items returned without prior authorization will not be accepted.
If your return is approved, we will send you a prepaid return label and instructions on how and where to send your package.
For any questions regarding returns, contact us at saberlywars03@hotmail.com.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery.
If your item is damaged, defective, or incorrect, contact us immediately so we can evaluate the issue and make it right.
We may request photos or video for documentation.
Non-Returnable Items
We do not accept returns on:
-
Custom or personalized items
-
Digital or downloadable items
-
Gift cards
-
Items marked as “Final Sale”
-
Free promotional gifts
If you have questions about whether an item is eligible for return, please reach out to us.
Exchanges
The fastest way to receive the item you want is to return the item you have.
Once your return is accepted, you may place a new order for the desired item.
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved, your refund will be issued to your original payment method within 10 business days.
Please note that your bank or credit card company may take additional processing time.
If more than 15 business days have passed since your refund was approved, contact us at saberlywars03@hotmail.com.